Everything you love about WhatsApp and built-in tools for business

WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* and business features to help you take conversations even further.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick responses and messages so you don’t miss an opportunity. Use labels to easily organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.

• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to strengthen your authenticity.

• Sell ​​more and grow. Discover, advertise, and create more valuable customer connections. Increase sales by sending targeted offers to customers; create ads that click on WhatsApp; display your product catalog; and providing customers with the convenience of in-app orders and payments.**

FAQs

Are all features free?
The app is free to download and use, with a combination of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can coexist on one device.

Can I transfer my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones in your account (up to 10 if you subscribe to Meta Verified***).

* Data charges may apply. Contact your provider for details.
**Not available in all markets
*** Available immediately worldwide